How we collect, use, and protect your personal information.
This privacy policy explains how carpetcleaningquotes.co.uk (“we”, “us”, “our”) collects and uses personal data when you use our website. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Last updated: 26 June 2026
We are a lead generation service that connects homeowners and businesses with local specialists across the UK. Our website address is https://carpetcleaningquotes.co.uk. We are operated by Gent Digital and form part of the Trade Quote Network.
For data protection enquiries, contact us via our contact page.
We collect information you provide directly when you submit a quote request or contact us. This includes:
We also collect standard technical information automatically when you visit our site, including your IP address, browser type, pages visited, and referring URLs. This is collected via server logs and is used only for security and service improvement purposes.
We use the information you provide to:
We do not use your information for unsolicited marketing. We do not sell your data to third parties outside the scope of connecting you with relevant tradespeople.
We process your personal data on the legal basis of legitimate interests (Article 6(1)(f) UK GDPR) — specifically, to facilitate connections between customers and tradespeople for the purpose of obtaining quotes. Where you have actively submitted a request, this also constitutes consent to the sharing described below.
When you submit a quote request, your contact details and job information are shared with up to three local tradespeople. By submitting a request, you consent to this sharing for the purpose of receiving quotes.
Tradespeople who receive your data are independent businesses. We ask that they use your data only to respond to your quote request and not for any other purpose. We are not responsible for how independent tradespeople handle your data after it is passed to them.
We do not share your data with any other third parties except where required by law.
Quote request data is retained in our systems for up to 12 months, after which it is deleted. Contact form submissions are retained for up to 6 months. You may request deletion of your data at any time by contacting us via our contact page.
Under UK GDPR you have the right to:
To exercise any of these rights, please contact us via our contact page. We will respond within one calendar month.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled unlawfully. You can contact the ICO at ico.org.uk or on 0303 123 1113.
Our website uses only essential cookies required for the site to function (such as session management). We do not use advertising, tracking, or analytics cookies. No cookie consent banner is required as we do not deploy non-essential cookies.
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website is served over HTTPS. Access to stored lead data is restricted to authorised administrators only.
We may update this privacy policy from time to time. The date shown at the top of this page reflects when the policy was last revised. Continued use of our website after any changes constitutes your acceptance of the updated policy.